SpeedX customer service and contact information
Official SpeedX details for shoppers who need carrier support. Prefer the seller for marketplace order claims when possible.
| Detail | Information |
|---|---|
| Headquarters / Ops Facility | 147-03 182nd St, Springfield Gardens (Queens), NY 11413 (near JFK Airport), United States |
| Official Website | https://speedx.io/ |
| Customer Service Hotline | +1-949-667-6769 (Mon–Fri 9 AM – 9 PM, Sat–Sun 11 AM – 8 PM EST) or +1-800-658-4192 |
| Support Email | speedxops@speedx.io · help@speedx.io |
| AI Chatbot | Miles (8 AM – 8 PM ET via the official website) |
| Mailing Address | 3333 New Hyde Park Rd, Suite 316, New Hyde Park, NY 11042 |
Facility pickups
SpeedX does not allow public walk-ins or facility pickups at their sorting centers.
Before you call
Have your SPX tracking number ready. Street / apartment changes: Miles chatbot. City / state / ZIP or lost-damaged claims: contact the merchant first.